Safe Gaming

bajee bd Responsible Gaming Guide

Gaming is for enjoyment — not for stress or harm. Keep your habits in check, set limits, and seek help when needed.

For 21+ only 24/7 support available
Our Position

Gaming is a form of entertainment — not a source of income

bajee bd believes that online gaming is a recreational activity, and it is our responsibility to ensure that every player's experience remains positive and safe. We want you to enjoy yourself within your means — gaming should never be used as a way to recover lost money or escape the pressures of daily life.

Under our Terms and Conditions, you must be 21 or older to create an account and take part in gaming activities on the platform. We urge parents and guardians to stay alert and prevent minors from accessing accounts.

Before you start using the bajee bd platform, visit our About Us page to learn how we prioritise player interests. Responsible gaming is not just a policy — it is a core value at the heart of our service.

Keep in mind

Always use gaming for entertainment. Before placing any bet, ask yourself — would I be okay if I lost this money? If the answer is no, then not playing at that moment is the best decision.

  • Only those aged 21 and above may participate
  • Set a time and money limit before each session
  • Do not play to try to recover money you have lost
  • Talk to family or friends about your gaming habits
Protect Yourself

bajee bd Self-Limit Tools

We give you the ability to set and control your own limits. Contact the support team to activate any of these features.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately.

Session Time Limit

You can set how long you play in one go. When the set time is up, the session will end automatically.

Temporary Account Suspension

You can suspend your account for a set period — from 24 hours up to several weeks.

Self-Exclusion

If you feel you need a longer break, activate self-exclusion. During this time your account will be completely inactive and no promotional messages will be sent.

Activity History

Review your betting and gaming history. Understanding your own habits makes it easier to make informed decisions.

Direct Support

To activate any limit or exclusion, contact us via 24/7 live chat or email — our support team will assist you in Bengali.

Warning Signs

How do you know when a problem is developing?

If you notice any of the signs below in yourself or someone you know, seek help without delay.

Spending beyond your budget

If you start spending money on gaming beyond your set monthly entertainment budget, that is a clear warning sign.

Trying to recover lost money

Continuing to play with a 'just one more time' mindset after a loss can make the situation worse quickly.

Withdrawing from family or work

If gaming is making it hard to meet family responsibilities or focus at work, it is important to pay attention.

Lying about gaming

Hiding or lying to family or friends about how much you are playing or spending.

Borrowing money to play

Taking loans or borrowing money to fund gaming — this is a sign of a very serious situation.

Anxiety or emotional distress

Feeling uncomfortable, angry, or anxious when unable to play — this is a recognised sign of dependency.

Healthy Habits

How to play responsibly

Build these habits to get the most enjoyment from gaming and avoid potential harm.

  • Decide how much money you will spend in each session before you start, and stick to that limit.
  • Cover gaming costs from your entertainment budget — not from emergency or family funds.
  • Take regular breaks — step away from the screen at least once every hour.
  • Avoid gaming when drinking alcohol or under emotional stress.
  • Before playing, make sure your responsibilities to family, friends, and work have been taken care of.
  • Take a complete break from gaming from time to time — this is part of healthy habits.
  • Never think of gaming as a way to earn money — it is entertainment, and in the long run the house always has the advantage.
Protecting Minors

Safety for Underage Users

bajee bd strictly follows a 21+ age policy. Our guidance for parents and guardians:

  • Use a password or PIN on your device so children cannot access your account.
  • Do not share your login details with anyone else in the family.
  • It is best not to use the browser's 'remember me' option, especially on shared devices.
  • Talk openly with children about gaming account activity — open conversation is the most effective way to keep them safe.
  • If you think a minor has used your account, contact support immediately.
Get Support

Help is always available

Acknowledging a problem is a sign of strength. Ask for help now, without delay.

bajee bd Support

For self-exclusion, deposit limits, or any other assistance, contact us via 24/7 live chat or email. The team responds in both Bengali and English.

Email: [email protected]

Family and Friends

Talk openly with those close to you about your gaming habits. Family members often notice changes before you do — listen to what they say and ask for help when needed.

Professional Counselling

Seeing a mental health counsellor trained in gaming dependency can be very effective. Various organisations and hospitals in Bangladesh offer counselling services for mental health.

Under our Privacy Policy, any information you send when seeking support is kept completely confidential. Do not hesitate to contact support — every conversation is handled with respect.

Common Questions

Questions about responsible gaming

The duration of self-exclusion depends on the type of break you have chosen. Once a temporary suspension ends, you can request reactivation. However, for long-term self-exclusion, the account cannot be reopened before the set period expires — this is in place for your protection.

Yes, a request to lower a deposit limit takes effect immediately. However, a request to raise a limit is subject to a waiting period, so that a sudden decision does not lead to overspending.

No. While self-exclusion is active, bajee bd will not send any promotional communications. No advertisements or offers will be sent to you during the exclusion period.

Start by talking to them with empathy and without judgment. Let them know that help is available. The bajee bd support team can offer guidance on this. You may also consider seeking assistance from a professional mental health counsellor.

The quickest way is to contact bajee bd support via live chat — they can suspend your account immediately. You can also send a request by email, but live chat is the most effective option for immediate action.

No. You must be 21 or older to create an account and take part in gaming on bajee bd. If any inconsistency is found during age verification, the account will be closed and any deposited funds will be returned.