bajee bd Privacy Policy
This document clearly explains how important your personal information is to us and how we keep it safe.
This Privacy Policy ("Policy") applies to all users of the bajee bd platform. By using bajee bd's website or services, you are considered to have accepted the terms set out in this Policy. We operate with full transparency regarding the collection, use and protection of your personal information.
bajee bd is a responsible online entertainment platform. Reading our Terms and Conditions together with this Privacy Policy will give you a complete understanding of the overall framework of our services.
Table of Contents
1 Definitions and Scope of Application
In this Policy, "we", "our" or "platform" refers to bajee bd. "User", "you" or "your" refers to any person who visits the bajee bd website, registers an account or uses any service on the platform.
"Personal information" means any information that is capable of identifying a person directly or indirectly — such as name, mobile number, email address, identity document details or financial transaction information.
This Policy applies equally to bajee bd's website, mobile applications (Android and iOS) and all digital channels connected to the platform. It has been drafted in accordance with the applicable laws and information technology regulations of Bangladesh.
2 What Information We Collect
bajee bd collects user information in various ways. This information can be divided into two main categories:
2.1 Information Provided Directly
Information you provide directly at the time of account registration or identity verification:
- Full name and date of birth
- Mobile number and email address
- National ID card or passport details (for identity verification)
- Mobile banking details used for deposits and withdrawals (bKash, Nagad, Rocket or Upay account numbers)
- Content of communications with the support team via live chat or email
2.2 Automatically Collected Information
Some information is automatically collected through technical means while using the platform:
- IP address and device type
- Browser type and version
- Pages visited on the website and time spent on them
- Date, time and number of logins
- Gaming activity history and transaction information
- Usage data collected through cookies and similar tracking technologies
3 Purpose of Using Information
bajee bd uses collected personal information for the following legitimate purposes:
3.1 Account Management and Service Delivery
Personal information is essential to complete the registration process, ensure login security and deliver all services to your account without interruption. This information is also used to process deposit and withdrawal transactions.
3.2 Identity Verification and Fraud Prevention
Identity verification procedures are carried out to prevent unauthorised access, money laundering, identity theft and other fraudulent activity. This is applied in the interest of all users.
3.3 Customer Service and Communication
bajee bd's 24/7 live chat and email support team uses the contact information you have provided to resolve your questions, complaints or requests.
3.4 Promotions and Bonuses
Account and transaction information is analysed to correctly apply relevant offers and bonuses to your account — such as welcome bonuses or VIP cashback.
3.5 Platform Development and Technical Maintenance
Anonymised statistical data is analysed to improve the user experience, identify technical issues and maintain the overall performance of the platform.
4 Information Storage and Security Measures
bajee bd stores user information in accordance with the highest technical standards. All personal and financial information is protected through SSL (Secure Sockets Layer) encryption technology, which prevents unauthorised third-party access during data transfer.
4.1 Retention Period
All information is retained for as long as your account is active. Even after an account is closed, certain information may be retained for a specified period to meet legal obligations, resolve disputes or prevent fraud.
4.2 Security Technologies
- SSL/TLS encryption on all connections
- Data stored on encrypted servers
- Regular security reviews and vulnerability testing
- OTP-based two-factor verification for account access
- Automated alerts for unusual transactions or access attempts
4.3 Response to a Data Breach
In the event of a data breach, bajee bd will notify affected users as quickly as possible and take the necessary steps to limit the damage.
5 Sharing Information with Third Parties
bajee bd never sells your personal information for commercial purposes. However, certain information may be shared with third parties in the following limited circumstances:
5.1 Payment Processing
Only the information necessary to complete transactions is shared with mobile banking providers such as bKash, Nagad, Rocket and Upay in order to process deposits and withdrawals. These providers operate under their own privacy policies.
5.2 Game Software Providers
Licensed gaming studios such as Pragmatic Play, PG Soft, JILI, Evolution and Spribe process technically limited information to operate their game services. This information is used solely for session management and ensuring game integrity.
5.3 Legal Obligations
Information may be provided in compliance with valid orders from courts or government authorities under the applicable laws of Bangladesh. In such situations, nothing beyond what is legally required will be disclosed.
6 Cookie Policy
The bajee bd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser or on your device.
6.1 Types of Cookies and Their Purpose
- Essential Cookies: Required to maintain login sessions, ensure security and support the basic functionality of the platform. The service cannot be used without these.
- Functional Cookies: Remember your preferred language, screen layout and other personalised settings.
- Analytics Cookies: Collect usage statistics about the platform that help improve the quality of the service. These cookies do not identify you personally.
6.2 Cookie Controls
You can choose to accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some features of the platform to stop working correctly.
7 User Rights
Every registered user of bajee bd has the following rights regarding their personal information:
7.1 Right to Know
You can find out at any time what information bajee bd holds about you and for what purposes it is being used. Please contact our support team for this.
7.2 Right to Correction
If any information stored in your account is incorrect or incomplete, you may request that it be corrected. The request will be processed after identity verification.
7.3 Right to Deletion
In certain circumstances you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations or ongoing dispute resolution.
7.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional messages from bajee bd, you may withdraw that consent at any time. Messages related to account management or security will continue to be sent regardless.
7.5 Right to Lodge a Complaint
If you believe your privacy has been violated, you may submit a written complaint to bajee bd's support team. You can find more information about user rights and protections in our Responsible Gaming guidelines.
8 Protection of Minors
bajee bd strictly enforces a 21+ age limit. All services and content on our platform are intended exclusively for persons aged 21 or older.
Age verification is mandatory at the time of account registration. If a user opens an account by providing false information to conceal their age, bajee bd reserves the right to suspend or close that account and to pass the relevant information to the appropriate authorities.
If you suspect that information belonging to a person under the age of 21 is held by us, please notify us immediately. We will remove that information from our system as quickly as possible.
9 Policy Changes and Updates
bajee bd reserves the right to review and revise this Privacy Policy at any time. Updates to the Policy may be required as a result of changes in technology, the scope of services or applicable law.
If any significant changes are made, users will be notified via their registered mobile number or email, or it will be clearly announced on the platform. Continued use of the platform after a change is made will be considered acceptance of the revised Policy.
For any questions about the latest Policy, look for answers on our FAQ page or contact support directly.
10 Contact Us
If you have any questions, concerns or complaints about this Privacy Policy, please contact bajee bd's privacy team. To learn general information about bajee bd, visit our About Us page.